Negotiation is generally defined as “a communication process we use to reach an agreement or resolve conflict”. Since the inception of life, human beings have been constantly experiencing different modes of communication and negotiation. Be it a new born baby, an adult, a team, society or a group of organizations, these skills play a vital role in every sphere of life. It has been proved through research that people in organizations spend over 75% of their time in an interpersonal situation. Thus it is safe to assume that the lack of communication and negotiation skills can ultimately lead to poor performance both at individual and at organizational level. These assets, today, are essential components of fast progress at the interpersonal, inter-group, intra-group, organizational and external levels.
This workshop has been specially designed to develop business negotiation skills among the participants to perform optimally in the highly volatile business environment to achieve personal as well as organizational dreams.
Myths and Realities of Communication
Listening Vs Receptivity
Definition of Communication
Perception Vs. Reality
Barriers of Communication
Verbal and Non-Verbal Communication
7 Cs of Communication
Introduction to Negotiation
Barriers to Negotiation
Negotiation Involves People
Arriving at Win-Win Negotiation Solution
Business Success Through Negotiation
Who Must Attend:
All Middle Management and anyone wishing to get more out of life and to sharpen their core competencies for business negotiation through cutting edge techniques.